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Holly Baird, MBA

DIRECTOR OF UTILITY ACCOUNTS

As Director of Utility Accounts, Holly Baird focuses her time on client relationships, strategic support across projects, and training and developing of staff to produce consistent, high-quality deliverables that best serve our customers and their stakeholders.

Holly came to the Utility sector by way of design and construction, project management, and a focus in sustainability in the commercial built environment. Before Milepost, she has served as the South-Central Regional Director for the US Green Building Council, the Executive Director for the USGBC Tennessee Chapter, a board member for numerous nonprofits, and a Commercial Interior Designer.

Holly has a Master’s in Business Administration with a concentration in nonprofit management. Holly is one of Milepost’s resident wordsmiths. She is a professional "spaghetti untangler" and "ungineer" who loves conferences, classes, workshops, webinars, and TED talks.

Holly Baird

Core competencies

  • Market intelligence and business insights
  • Strategic planning
  • Business case development
  • Process improvement
  • Partner research and stakeholder engagement activities
  • Meeting facilitation
  • Behavior change
  • Program focus selection and goal setting
  • Engagement strategy
  • Event design, management, and promotion
  • Community-Based Social Marketing
  • Storytelling
  • Conference planning (e.g., abstracts, awards, exhibiting, speech writing)
  • Team development and coaching
  • Stakeholder/team/project management
  • Account management

Likes

Personality quizzes
Polka dots
Young Adult fiction
Cheesy 80s/90s movies
The Oxford comma

Dislikes

Red peppers
Heat and humidity
Beer
Overstuffed paper towel dispensers
Snakes

Little-known fact

My wedding planning included creating a spreadsheet comparison of Las Vegas Elvis-themed wedding packages.