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Insights

Welcome to the Milepost blog! Here you will find fresh perspectives, best practices, and personal reflections from our team of industry professionals.

Shauna Basques 02.20.23 5 min read

Justice40 Initiative Creates Opportunities

As businesses and organizations apply for federal funding opportunities, the ...
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Jim Purcell 10.21.22 6 min read

Utilities, Shout Your Public Power Story Year-Round

Public power utilities offer unique benefits that are often times either neglected or ...
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Hannah Behounek 09.14.22 3 min read

How to Build Authentic Trust with Customers: A Guide for Utilities

As the world around us continues to change, the utility industry is evolving as well. ...
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Samantha Hart 07.29.22 2 min read

The Secret to Positive Utility-Customer Relationships

As a team of creatives and strategists specializing in engagement, we’ve witnessed ...
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Holly Baird 05.25.21 4 min read

Consumers Want Smart Devices, Support, Lower Bills and Climate Change Action

When the Smart Energy Consumer Collaborative (SECC) released its 2021 State of the ...
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Tashina Jirikovic 05.24.21 6 min read

ESG: Sustainability Frameworks Are Growing Up

For years, corporate social responsibility (CSR) has been the emblem worn by ...
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Samantha Hart 03.15.21 2 min read

Messaging Frameworks: The Foundations of Engagement

It’s early afternoon on an early autumn day. I’m working from the back patio off my ...
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The Milepost Team 06.15.20 3 min read

The Unacceptable Paradigm of Environmental Inequity

The following is a non-exhaustive list of articles and activists tackling this ...
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Rebecca Nelson 02.06.18 8 min read

10 Best Practices for Telling Your Story

Every organization has a story to tell, an audience to inform and actions to ...
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